Monday, May 11, 2020
Secrets To Success Of A Winning Team
Secrets To Success Of A Winning Team You never know when youâre going to learn a great lesson from daily life. Thatâs what happened for me last Wednesday at an offsite I was involved in. As they say, expect the unexpected! For the last four days, Iâve been immersed in workshops with research scientists and staff from Arizona State University (ASU). These are smart people. And in their fields, theyâre considered brilliant. Yes, an amazing and humbling experience. As a member of the steering group that designs and delivers ASUâs Leadership Academy for faculty and research staff, I have the pleasure of spending quality time with these people on a regular basis. The Ice-Breaker Wednesday was the kickoff for our newest cohort and as an âice-breakerâ, we had them do a modified version of the Marshmallow Challenge. We had four teams, each focused on a different area of research, and the teams ranged from four to eight people in size. Before they started, I guessed that the losing team would be the team of eight people simply because it tends to be harder to get a bigger group on the same page. I was betting on one of the smaller teams. So hereâs the charge we gave the four teams: Build the tallest freestanding structure you can using at least one piece of each of the following materials: 4 red plastic drink cups (like the kind you had at college frat parties), 20 spaghetti sticks (uncooked) 10 drinking straws 15 marshmallows A marshmallow must be on top The structure must stand unsupported for at least 5 seconds. Youâve got 18 minutes. Go! In the end, all four teams were able to produce a standing structure. However, one team was the clear winner. And guess what, it was the eight person team! This made me curious. Secrets to Success When I asked the winning team how they did it, hereâs what they said: âWe started with the obviousâ â" one person started by forming a strong base with the cups, which were the heaviest and most stable of the items. This seemed to work and gave the team confidence. âWe experimented broadlyâ â" with an âobviousâ solution identified, they then allowed each team member to try out other ideas. While most of these didnât end up working, these âfailedâ experiments did give the team useful information on what might work better. âWe were willing to let go of failed experiments quicklyâ â" they embraced the Silicon Valley âfail forward, fail fastâ mantra, which allowed the team to learn quickly and move on. âWe took a pragmatic approach as the deadline nearedâ â" with three minutes to go, the team agreed to go back to the option that had worked best (which happened to be the original option) and worked calmly and collaboratively to improve on it. âWe werenât burdened by âtoo much knowledgeââ â" they pointed out that there were no experts on the team to âconfuse us with complicated factsâ. (As an aside, I urge you to watch the TED Talk on this â" spoiler alert, itâs not the adults who build the highest structures although engineers and architects, thankfully, do tend to do well!). What it means for the rest of us So the bigger question is how can you apply this in your own life â" both as an individual and as part of a team? Here are my three takeaways: Experiment Iâm a fan of devising experiments â" the kind that donât âbet the farmâ, yet still help you take a step (or even a half-step) outside your comfort zone. Itâs the best way to learn, and definitely the best way to begin the process of identifying your next step forward. And when you do, I find itâs often useful to do more than one experiment at a time. That way, you learn more quickly than if you wait to do them sequentially. In a team context, make sure that everyone gets equal airtime to try out their ideas. And set the ground rule of âthere is no such thing as a dumb ideaâ â" when the reaction to someoneâs idea is to immediately say, âno, thatâll never workâ, we run the risk of doing the same old thing in the same old way and getting the same old results. Plus, itâs not in the groupâs interest to shut down a team member, no matter where they stand in the pecking order â" you could be silencing someone who may provide a brilliant idea or question down the line! Let go of what doesn't work Itâs easy to hang on to strategies that no longer suit our needs. For example, being overly self-deprecating when youâre now the respected team leader, or still attending to the details (aka micro-managing) when youâre expected to develop the strategic vision. Whether itâs our fear of change or the physics of inertia (âa body in motion tends to stay in motion, and a body at rest tends to stay at restâ), our lifelong habits are hard to change. Yet, these are the very forces that keep us from fulfilling our true potential. From a team perspective, itâs about not getting wed to âhow weâve always done thingsâ. And sometimes, it even means allowing a team member to move on when they are no longer energized by and energizing to the teamâs mission. Get to âdoneâ At some point, we have to complete the task. Itâs easy to keep analyzing and discussing, but at some point weâve got to do what Seth Godin calls âshipâ. As in get the product or idea out the door and into the hands of whoever will be using it. It doesnât have to be âprettyâ or perfect, you just have to get it out into the world. And as a team, itâs even more challenging to get to âdoneâ. There are more opinions. More people who want to review the idea. More people who feel they have a stake. In those circumstances, itâs important for someone to call time â" just like those tests back in college where the proctor said, âpencils downâ when time was up and you had to hand in your exam booklet, even if you were in mid-sentence. Every team needs that pragmatist who keeps the team on task and galvanizes the group to action when itâs time to conclude. Perhaps itâs you? So, the next time youâve got to be innovative, whether as an individual or as part of a team, remember to experiment, let go of what doesnât work, and get to âdoneâ. And donât worry too much about not knowing enough. Often, you can add the greatest value when youâre in a position to ask the ânaïve questionâ or see things through a different lens. So, whatâs been your experience with working in teams? And what experiments are you planning to conduct this quarter?
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